This page is a translation provided for convenience. If it differs from the Italian version, the Italian version prevails.
Your data
Delete your Shopping Angel account
You can permanently delete your Shopping Angel account from the mobile app or web application. You can also send us a deletion request if you can no longer sign in.
What is deleted
Deleting your account removes your email address, password, preferences, sessions, shopping lists, reward credits, receipt submissions, receipt photos and the transcriptions linked to those submissions.
What is retained
Prices already published from accepted receipts remain in the price database without any link to you or to an account. Machine-reading snapshots may remain without an account or receipt link, as explained in the privacy policy.
Delete it yourself
In the mobile app, open Profile and choose Delete my account. On the web, sign in and open your profile, then choose Delete my account. Password accounts must enter their current password before deletion.
Request deletion
If you cannot sign in, email lorebitryo@gmail.com from the address registered to your Shopping Angel account and ask us to delete it. We may need to verify that the account belongs to you before completing the request.
When it happens
Self-service deletion is immediate. Email requests are handled as soon as reasonably possible and within the time required by applicable data-protection law. Account deletion cannot be undone.